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Employment Opportunities


Job Listed 01/14/2025

BMW Motorcycle Expert

Riders Accessory Distributing INC DBA Wunderlich America
Hendersonville, NC 28792
Salary $65,000 to $90,000 a year - Full Time

About Wunderlich America:

We are the North American Wunderlich parts and accessories importer. Wunderlich is a German-based company specializing in high-end aftermarket parts primarily for BMW motorcycles. It has expanded in recent years to select Ducati and Harley-Davidson models. Nonetheless, BMW remains our primary focus. We are the largest worldwide importer of the product and maintain the highest inventory of Wunderlich products outside of Germany.

We are known for our exceptional high-grade products and strong presence in the motorcycle industry. Our company prides itself on its customer service and efficiency, and we are looking to add a team member with BMW Motorcycle expertise to our growing team.

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Casual attire
  • On-the-job training
  • Relaxed atmosphere
  • International workforce
  • Safe work environment

Job Overview:

As a team member, you will be vital in ensuring customer satisfaction through technical support and sales assistance. This hands-on role requires a solid technical background in BMW motorcycles, the ability to install parts and maintain our BMW fleet, and a customer-focused attitude. You will assist with walk-in customers, manage standard customer service inquiries, and provide technical support to clients via phone and email. Additionally, there will be travel to industry events and dealer visits across the region and country.

Responsibilities:

  • Provide customer technical support for motorcycle parts and installations, addressing customer questions and troubleshooting issues.
  • Installing motorcycle parts in-house and maintaining our show bikes.
  • Assist walk-in customers with product selection, installation guidance, and service inquiries.
  • Manage customer and dealership service calls, providing solutions to product-related inquiries.
  • Travel to industry events and dealer visits to represent the company and strengthen business relationships.
  • Assist the sales team with product promotions, sales orders, and customer and dealer follow-up.

Qualifications:

  • Technical background in BMW motorcycles
  • Strong understanding of motorcycle parts and installation procedures.
  • Excellent communication skills, with the ability to explain technical information in an accessible manner.
  • Customer service experience with a positive and professional attitude.
  • Ability to work both independently and as part of a team.
  • Flexibility and willingness to travel for industry events and dealer visits.
  • Previous experience in a BMW Motorcycle dealership
  • Proficiency with basic computer systems and software.

Preferred Qualifications:

  • Familiarity with BMW and other motorcycle brands and aftermarket parts.
  • Experience with parts installation and technical troubleshooting.
  • Ability to build strong relationships with customers and industry professionals.

Benefits:

  • Competitive salary based on experience.
  • Health benefits.
  • Paid time off (PTO).
  • Travel opportunities for industry events and dealer visits.
  • A dynamic and supportive work environment.

How You Can Apply:

To apply for this exciting opportunity, please submit your resume detailing your relevant experience

Email: Applications should be sent to [email protected]

Join our passionate team and help us continue to work toward a common goal and maintain our respected reputation in the industry! We look forward to reviewing your application.

Applications will be reviewed on a rolling basis

Anticipated start date: February 2025

Job Type: Full-time

Pay: $65,000.00 - $90,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Compensation Package:

Bonus opportunities

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

License/Certification:

  • Driver's License (Required)

Ability to Commute:

  • Hendersonville, NC 28792 (Required)

Ability to Relocate:

  • Hendersonville, NC 28792: Relocate before starting work (Required)

Work Location: In person

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