At Boxer 2 Valve, your satisfaction is our number one goal! If for any reason you are not satisfied with a product that you have purchased from us, you can return it, no questions asked! We only have a few prerequisites that we would like to outline. If your return meets the following requirements, you do not need an authorization:
- Returns must be sent back within 45 days of the invoice date.
- Bottom line: Returned items must be in new, re-sellable condition.
- All hardware, instructions, packaging material, etc. must be included with the return.
- Returned items may not show any signs of having been installed. (be careful if you want to test fit)
- Seats: If you order a seat from us, it's understandable that you will want to try it out. You can install the seat and take a reasonable test ride. If you don't like it, you may return it as long as it is in the same condition that you received it in.
- Windshields: Windshields usually always show some signs of being used once installed and for this reason we cannot accept returns on installed windshields.
If all of the above conditions have been met, we will issue a credit towards future purchases to your customer account. Shipping fees will not be refunded unless we made an error.
Just send it back! Either enclose a copy of the invoice or fill out the form linked below so that we know where the return came from.
For Warranty issues and returns over 45 days old, please use the Contact Form for authorization and further instructions.
Please fill in all the information requested, print a copy of your confirmation email and send it in the box with your item. Once your package has been received we will contact you to complete your refund or exchange.
If the item you wish to return does NOT meet all the above criteria please contact us via the Contact Form or phone to discuss your return options.
Refunds: Returns will be inspected upon arrival and customers will be issued a credit back to their customer account. We reserve the right to impose a re-stocking fee on items that do not meet the requirements stated above.
Thanks you very much for your cooperation!
Please Note: We are closed for our move from Watsonville, CA to Hendersonville, NC
This move requires us to be closed for the rest of November 2018. If you have an item you would like to return, you can fill out this form now, but please wait to ship your part(s) to the Return department until December 2018.
Mail all returns to:
Boxer 2 Valve
115 E Central Street
Hendersonville, NC, 28792